Eligibility for Returns
You can return unused items and incorrect product was delivered within 3 days of purchase, in their original packaging.
Non-Eligible Items
Some items cannot be returned, such as custom art works, and used items
Return Process
- Contact us at christina@christinachangart.com to request a return.
- Pack the item securely.
- Include the receipt or proof of purchase.
- Ship it to 57 Powder House Road, Medford, MA 02155, United States
Shipping Costs
Return shipping costs are not refunded.
Exchanges
For size or color exchanges, contact us. You'll cover any additional shipping costs.
Damaged or Defective Items
Contact us immediately with details and photos.
Processing Time
Orders are usually shipped within 3 business days. Custom or special orders may take longer and must be placed 1 month before hand.
Shipping Methods
- Standard Shipping: 2-5 business days.
- Expedited Shipping: 3 business days or less.
- International Shipping: 6-10 business day depending which part of the world you are from.
Shipping Rates
Costs depend on order weight, dimensions, and chosen shipping method. View the cost at checkout.
Tracking Information
After shipping, you'll receive a confirmation email with a tracking number.
International Shipping
Customs duties, taxes, and fees for international orders are the recipient's responsibility.
Delays or Issues
While we aim for timely deliveries, occasional delays may occur. Contact us for assistance.
Pickup currently unavailable
Dense New England trees pack around Spot Pond in Medford, MA. Each tree adds strength and protection to the landscape.
This oil painting comes framed and ready to hang. The framed art measures 14.5” x 17 and the depth of the frame is 2 inches. It is brushed gold floater frame with a black insert.
Free shipping in the US
If you live in the Boston area I’m happy to hand deliver the art to you.