Eligibility for Returns
You can return unused items and incorrect product was delivered within 3 days of purchase, in their original packaging.
Non-Eligible Items
Some items cannot be returned, such as custom art works, and used items
Return Process
- Contact us at christina@christinachangart.com to request a return.
- Pack the item securely.
- Include the receipt or proof of purchase.
- Ship it to 57 Powder House Road, Medford, MA 02155, United States
Shipping Costs
Return shipping costs are not refunded.
Exchanges
For size or color exchanges, contact us. You'll cover any additional shipping costs.
Damaged or Defective Items
Contact us immediately with details and photos.
Processing Time
Orders are usually shipped within 3 business days. Custom or special orders may take longer and must be placed 1 month before hand.
Shipping Methods
- Standard Shipping: 2-5 business days.
- Expedited Shipping: 3 business days or less.
- International Shipping: 6-10 business day depending which part of the world you are from.
Shipping Rates
Costs depend on order weight, dimensions, and chosen shipping method. View the cost at checkout.
Tracking Information
After shipping, you'll receive a confirmation email with a tracking number.
International Shipping
Customs duties, taxes, and fees for international orders are the recipient's responsibility.
Delays or Issues
While we aim for timely deliveries, occasional delays may occur. Contact us for assistance.
Pickup currently unavailable
Three sheets of custom gift wrap with three Christina Chang original paintings
printed on matte paper 19" x 29" package includes five gift tags and ribbon
Ships in a tube or local pick-up in Boston area